Last modified: 2009-01-31 02:49:38 UTC
Action=AgentTicketZoom no longer shows the "(plain)" links in the list of messages for a ticket. They used to link to Action=AgentTicketPlain, which still exists and works, but doesn't seem to be linked from anywhere anymore. It allows seeing full message headers and downloading the message and all its attachments as a single eml file. http://commons.wikimedia.org/wiki/File:OTRS_PL.png has an example of how the link used to be (in Polish): "bez formatowania"
*** Bug 17268 has been marked as a duplicate of this bug. ***
Fixed.