Last modified: 2012-02-09 19:00:37 UTC

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Bug 34256 - bits.wm.o loading issues from Pakistan
bits.wm.o loading issues from Pakistan
Status: RESOLVED INVALID
Product: Wikimedia
Classification: Unclassified
General/Unknown (Other open bugs)
unspecified
All All
: Normal normal (vote)
: ---
Assigned To: Nobody - You can work on this!
: ops
: 34298 (view as bug list)
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2012-02-07 22:09 UTC by Sam Reed (reedy)
Modified: 2012-02-09 19:00 UTC (History)
4 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


Attachments

Description Sam Reed (reedy) 2012-02-07 22:09:55 UTC
Wiki is loading fine, but bits seems not to be loading, apparently been like this for 10 days or so

http://i1197.photobucket.com/albums/aa431/abdullah_ahmad/Wiki.png

They're getting a HTTP 110 timeout in FF

http://i1197.photobucket.com/albums/aa431/abdullah_ahmad/bits.png

Ping looks ok, if a little slow (probably normal figures)

http://i1197.photobucket.com/albums/aa431/abdullah_ahmad/ping.png


Currently no reports of anyone else having issues, logging this as a notification of the issue, the user is going to speak to their ISP
Comment 1 Sam Reed (reedy) 2012-02-07 22:16:54 UTC
Traceroute to en.wikipedia.org

http://i1197.photobucket.com/albums/aa431/abdullah_ahmad/cmd.png
Comment 2 inlandtaipan15 2012-02-08 12:46:34 UTC
Hi,

I am the user which Sam Reed (reedy) is talking about above. I have talked to my ISP but they say that everything is okay on their part. No one else is facing the problem.
I have been trying to use Wikipedia but it's not working. Bigger pages like Taj Mahal, Bill Gates, Steve Jobs etc are not even opening. No pictures, some times only half text is displayed. Seems like a person who has just learned HTML has created the page.

Wikimedia is not even working, basically CSS, java script is totally missing. I am currently using Firefox but I tried chrome and internet explorer. Tried different computers too on the same connection. Nothing is working.

Help needed urgently.

Thanks
Comment 3 inlandtaipan15 2012-02-08 12:47:36 UTC
Hi,

I am the user which Sam Reed (reedy) is talking about above. I have talked to my ISP but they say that everything is okay on their part. No one else is facing the problem.
I have been trying to use Wikipedia but it's not working. Bigger pages like Taj Mahal, Bill Gates, Steve Jobs etc are not even opening. No pictures, some times only half text is displayed. Seems like a person who has just learned HTML has created the page.

Wikimedia is not even working, basically CSS, java script is totally missing. I am currently using Firefox but I tried chrome and internet explorer. Tried different computers too on the same connection. Nothing is working.

Help needed urgently.

Thanks
Comment 4 Mark A. Hershberger 2012-02-08 18:00:29 UTC
Have you tried from a different connection like a library or internet cafe?
Comment 5 Ben Hartshorne 2012-02-08 18:21:01 UTC
Given the success of the ping to bits, it's unlikely to be a routing issue.  The note from your ISP also suggests that the problem is not pervasive.  I suggest trying a different web browser, trying on a different computer from the same internet connection, trying with the same computer from a different internet connection, and trying with a different computer from a different internet connection.  Additionally, running a virus scan and uninstalling adblock software (or reconfiguring it to make sure it's not blocking wikipedia) may help.

You can take the browser out of the equation entirely by using 'telnet' to request a resource from bits.wikimedia.org and further clarify where the problem actually lies.  There are numerous HOWTO guides out on the web describing how to use telnet to request a web page (eg http://www.nikmakris.com/blog/post/Request-a-web-page-using-HTTP-and-a-Telnet-session.aspx)

I hope this helps.
Comment 6 Mark A. Hershberger 2012-02-08 23:47:30 UTC
Assuming my page stays, maybe we can start filling out [[meta:Troubleshooting network connections]].
Comment 7 inlandtaipan15 2012-02-09 15:48:51 UTC
(In reply to comment #4)
> Have you tried from a different connection like a library or internet cafe?

Yes I have tried from other connections. Over there it seems to be working fine.
Comment 8 inlandtaipan15 2012-02-09 15:54:17 UTC
(In reply to comment #5)
> Given the success of the ping to bits, it's unlikely to be a routing issue. 
> The note from your ISP also suggests that the problem is not pervasive.  I
> suggest trying a different web browser, trying on a different computer from the
> same internet connection, trying with the same computer from a different
> internet connection, and trying with a different computer from a different
> internet connection.  Additionally, running a virus scan and uninstalling
> adblock software (or reconfiguring it to make sure it's not blocking wikipedia)
> may help.
> 
> You can take the browser out of the equation entirely by using 'telnet' to
> request a resource from bits.wikimedia.org and further clarify where the
> problem actually lies.  There are numerous HOWTO guides out on the web
> describing how to use telnet to request a web page (eg
> http://www.nikmakris.com/blog/post/Request-a-web-page-using-HTTP-and-a-Telnet-session.aspx)
> 
> I hope this helps.

I have done all the computer and internet stuff you said above. Different computer different connection, same computer different connection and also different browsers.

And this telnet thing is not working. I tried using the steps that were given on the website you stated above.
Comment 9 Sam Reed (reedy) 2012-02-09 17:14:07 UTC
*** Bug 34298 has been marked as a duplicate of this bug. ***
Comment 10 Saibo 2012-02-09 17:42:03 UTC
(from IRC)  just to note: changing DNS servers to openDNS had no success (as
guessed)
Comment 11 Sam Reed (reedy) 2012-02-09 17:54:22 UTC
(In reply to comment #10)
> (from IRC)  just to note: changing DNS servers to openDNS had no success (as
> guessed)

It was resolving fine, so would've been suprising ;)
Comment 12 Saibo 2012-02-09 18:04:44 UTC
(In reply to comment #11)
> (In reply to comment #10)
> > (from IRC)  just to note: changing DNS servers to openDNS had no success (as
> > guessed)
> 
> It was resolving fine, so would've been suprising ;)

As I said - I guessed it will not help. 

Opera Turbo did not work (although I had guessed it will... )

However, problem "resolved" now: HTTPS works - https://en.wikipedia.org/wiki/Main_Page works.    Maybe there is someone intercepting http ;)
Comment 13 Sam Reed (reedy) 2012-02-09 19:00:37 UTC
Heh. Not really a big issue then if HTTPS works fine :)

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