Last modified: 2014-02-12 23:53:04 UTC
The current (2012-05-10) edition of the Wikipedia mobile site is entirely unusable on Opera Mobile 10 on my Nokia E71. * I can browse to pages and search for them. * But I CANNOT expand subsections on pages (so I can only read the intro). * And worst of all, I cannot reach the links to get to the desktop view or turn off redirecting to the mobile site. So I am basically stuck in mobile site hell. Now, I realize this is an older browser on an older platform that you probably don't want to support -- but can't you at least shut off the redirect to the mobile site for unsupported browsers? Or make it possible to use the desktop view?
Since you're saying this doesn't work on the site itself, I'm moving the bug to the MobileFrontend component.
Hi! So sorry you are having issues. Will try to get this fixed for you asap. The easiest thing we should be able to do is disable javascript for your specific device and browser which will make all the content readable again. Annoyingly I've been unable to replicate this on an emulator for Opera Mobile 10 so if you could answer a few questions I will do my best to investigate this. * Out of interest does it look like the entire page has loaded? Can you see the footer at the bottom of the page? * On shorter pages does toggling work correctly or does this effect every single page? * Do sections appear greyed out? * When you search do you get a page of search results? * Is it possible for you to take a photo of the damage and upload it? * Could you print the results of visiting this page: http://jonrobson.me.uk/ua.html ? Many thanks! Jon
Also do you experience the same problem in the browser that comes with the Nokia E71?
> Hi! So sorry you are having issues. Will try to get this fixed for you asap. > The easiest thing we should be able to do is disable javascript for your > specific device and browser which will make all the content readable again. Thanks in advance for the help. That solution sounds fine. Alternatively, making the link to the regular site visible by default would also work. Any solution that allows me to get to the regular site, basically. > Annoyingly I've been unable to replicate this on an emulator for Opera Mobile > 10 so if you could answer a few questions I will do my best to investigate > this. Try my best. :-) > * Out of interest does it look like the entire page has loaded? Can you see the > footer at the bottom of the page? I think so. Surfing to the mobile home page in Opera and in the Symbian native browser, at the bottom left I see a slightly grainy image (I'm guessing it's an image) of the Wikipedia logo with a registered symbol. To the right of that I see the word "more" and a down arrow. If there is supposed to be anything under that, I don't see it in either browser. > * On shorter pages does toggling work correctly or does this effect every > single page? Hey, good call -- I surfed to http://en.m.wikipedia.org/wiki/Peter_van_Uhm and everything was working there. Moreover, after I loaded that page it was ALSO working on http://en.m.wikipedia.org/wiki/Netherlands and the home page. Something like a loading problem due to the page length? > * Do sections appear greyed out? Yes -- everything that is supposed to expand. > * When you search do you get a page of search results? Yes (unless I go directly to a page, obviously). > * Is it possible for you to take a photo of the damage and upload it? Not immediately, but I'll see if I can arrange it. > * Could you print the results of visiting this page: > http://jonrobson.me.uk/ua.html ? Your user agent is: Opera/9.80 (S60; SymbOS; Opera Mobi/498; U; en-GB) Presto/2.4.18 Version/10.00 Regards, Ben.
(In reply to comment #3) > Also do you experience the same problem in the browser that comes with the > Nokia E71? Interestingly, no -- everything seems fine there.
> > * Is it possible for you to take a photo of the damage and upload it? > > Not immediately, but I'll see if I can arrange it. Okay, so I installed a screenshot app -- but needless to say, now I cannot get the malfunction back. Yesterday the site wasn't working no matter what I tried, but since I loaded the "Peter van Uhm" page, it's all working more or less perfectly (the only complaint right now is that Opera doesn't change cursors so it seems like the expandable sections aren't clickable). Sort of like it was a temporary loading issue with the JavaScript, except that the issue doesn't recur if I clear my cache. I'll wait some time for the on-phone caches to expire and try again. If it's still working then, I'll withdraw the issue.
Thanks for your help so far It does sound like either caching issues and/or pages not fully loading. In the current setup the browser at the start of loading the page checks if javascript is available and if it is hides sections so that they do not open midway through you reading (see bug 36633 for further information) It expects javascript to run at the end of the page load to activate the toggling code - however if this never runs it leaves you in the unfortunate limbo state where toggling does not work and the sections are closed. Long term I think the best solution to this is to load smaller pages (e.g. load the summary and links to the individual sections which when clicked can be opened via javascript) but there may be some clever more simpler solutions we can come up with in the mean time. Thanks for all your help so far and in particular raising the opera cursor problem- I'll investigate this.
(In reply to comment #7) > Thanks for your help so far No problem -- thanks for spending time on an issue on an older browser on an older platform. :-) > It does sound like either caching issues and/or pages not fully loading. Yeah, it's shaping up more and more like that. I still could not reproduce the issue today. But I have noticed that on loading pages (Wikipedia or other) sometimes the browser seems to "hiccup", associated with data transfer bursts. Probably my problem started with a slight section of page not being loaded properly due to such a hiccup (and I blamed the new layout because it was the first time I'd seen that -- sorry for that). > Long term > I think the best solution to this is to load smaller pages (e.g. load the > summary and links to the individual sections which when clicked can be opened > via javascript) but there may be some clever more simpler solutions we can come > up with in the mean time. Agreed. Simplest solution that I can think of for the short term (although I don't know if that is acceptable to you) would be not to collapse the footer initially. Worst case scenario you still have a working escape hatch into the regular site. > Thanks for all your help so far and in particular raising the opera cursor > problem- I'll investigate this. Thanks again! Regard, Ben.
I've made this suggestion about a possible enhancement: bug 36838 - it sounds like users like yourself should be able to turn off javascript for the site if it is causing you problems. Have been unable to replicate the cursor problem.. :( Your suggestion is a good one - thus I've left the footer open until the page has finished loading - see https://gerrit.wikimedia.org/r/7603
Hi Ben Have any more issues surfaced? If not can you close.. if yes can you update us so we can explore it some more?
No, nothing new. I'll close the issue.
