Last modified: 2014-04-15 06:22:19 UTC
As wiki owner, I want the support requests to go directly to the relevant projects' pages (with their managers and possibly queues) so that they're handled by the responsible people instead of cluttering a central page nobody is clearly responsible (or able to take care) of. ---- Note that Niklas disagrees this should be done on translatewiki.net, he prefers TWN staff to vet all issues and immediately act on them when possible/needed (if I understood correctly). Not marking directly WONTFIX to sleep over it.
The only downside currently is moving the issue to the correct page (which doesn't send email notification because LQT bug). As bonus the reporters can get some instant gratification that someone has noticed their question (not worth much?) and if the issue is about something the twn staff needs to do, it doesn't need to be moved. We also get overview of issues coming in. Either way some issues would need to be moved after reporting.
(In reply to comment #1) > The only downside currently is moving the issue to the correct page (which > doesn't send email notification because LQT bug). This is a big downside, the [[Support]] page becomes unreadable with the long list of issues, as you often notice. LQT bug/feature or not, this also fills it with placeholders and this is not going to change.
Niklas clarified what he means https://translatewiki.net/w/i.php?title=Support&oldid=4035659&diff=4038120 If everything has to be moved anyway it's even harder for me to understand why not to put it in the correct talk in the first place, but it's a choice.
