Last modified: 2014-11-05 19:00:25 UTC

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Bug 42653 - en.wikipedia.org load takes 12+ seconds in specific Source IP range, as one specific call to bits.wikimedia.org/.../load.php times out
en.wikipedia.org load takes 12+ seconds in specific Source IP range, as one s...
Status: UNCONFIRMED
Product: Wikimedia
Classification: Unclassified
General/Unknown (Other open bugs)
wmf-deployment
All All
: Normal normal (vote)
: ---
Assigned To: Nobody - You can work on this!
: performance
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2012-12-03 18:54 UTC by bugzilla.wikimedia.org.76374
Modified: 2014-11-05 19:00 UTC (History)
6 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


Attachments
screenshot of timeout in firebug (240.67 KB, image/png)
2013-03-08 20:06 UTC, bugzilla.wikimedia.org.76374
Details

Comment 1 Andre Klapper 2012-12-16 13:45:23 UTC
Works for me - is this still an issue, and on which continent are you based? There were some load issues but they are mostly fixed now.
Comment 2 bugzilla.wikimedia.org.76374 2012-12-16 15:18:57 UTC
Works from 81.169.0.0/16, but *NOT* from 78.52.0.0/16 (Europe/Berlin/dynamic IP for DSL endpoint)
Comment 3 Sam Reed (reedy) 2012-12-16 15:27:01 UTC
(In reply to comment #2)
> Works from 81.169.0.0/16, but *NOT* from 78.52.0.0/16 (Europe/Berlin/dynamic
> IP
> for DSL endpoint)

Is the routing to the bits servers ok from both ip address ranges?
Comment 4 Andre Klapper 2012-12-21 18:59:19 UTC
I'm wondering if this is a dup of bug 41130?
Comment 5 bugzilla.wikimedia.org.76374 2012-12-21 23:17:15 UTC
This appears to be a *script bug* in http://bits.wikimedia.org/en.wikipedia.org/load.php because the server itself shows no problems at all.
Comment 6 Andre Klapper 2013-03-08 08:54:49 UTC
As we've changed data centers in late January and the related setup, could you please test if this is still a problem?
Comment 7 bugzilla.wikimedia.org.76374 2013-03-08 20:05:52 UTC
Yes, it is still a problem. See the screenshot.
Comment 8 bugzilla.wikimedia.org.76374 2013-03-08 20:06:54 UTC
Created attachment 11898 [details]
screenshot of timeout in firebug
Comment 10 Andre Klapper 2013-03-11 11:18:05 UTC
Just realizing that this question still stands:

> Is the routing to the bits servers ok from both ip address ranges?
Comment 11 bugzilla.wikimedia.org.76374 2013-03-12 02:58:26 UTC
Look at the screenshot. Just one out of multiple calls to the same script fails. So the routing is definitely ok.
Comment 12 bugzilla.wikimedia.org.76374 2013-03-12 02:59:33 UTC
Andre: we have already determined that it is a problem related to the source ip range.
Comment 13 Andre Klapper 2013-04-24 11:31:20 UTC
Bug 39322 came to my mind, so I'd still appreciate the output of the following commands

traceroute bits.wikimedia.org

curl -i http://bits.wikimedia.org/
Comment 14 kimmo.virtanen 2013-05-08 06:03:07 UTC
This seems to something like my ongoing Wikipedia/Wikimedia problem. In last 12 hours most of queries to http://bits.wikimedia.org from my home IP are failed, but not all. However https://bits.wikimedia.org seems to work normally. I also asked in community portal of fiwiki if wikipedia has been slow and answer was  it has been worked normally.

Commands asked:

--- CLIP ----
curl -i http://bits.wikimedia.org/
curl: (7) Failed to connect to 2620:0:862:ed1a::a: Network is unreachable

--- CLIP ----
curl -i https://bits.wikimedia.org/
HTTP/1.1 200 OK
Server: nginx/1.1.19
Date: Wed, 08 May 2013 05:45:54 GMT
Content-Type: text/html
Content-Length: 178
Connection: keep-alive
Last-Modified: Thu, 12 Aug 2010 16:12:20 GMT
ETag: "b2-48da2a1772100"
X-Varnish: 693529009
Via: 1.1 varnish
Accept-Ranges: bytes
X-Varnish: 1488468153
Age: 0
Via: 1.1 varnish
X-Cache: strontium miss (0), cp3021 miss (0)

<html>
	<head><title>bits and pieces</title>
		<meta http-equiv="refresh" content="1;url=http://www.wikimedia.org/" />
	</head>
<body>
bits and pieces live here!
</body>
</html>

--- CLIP ----
curl -i http://bits.wikimedia.org/geoiplookup
HTTP/1.1 200 geoiplookup
Server: Varnish
Content-Type: text/javascript
Content-Length: 111
Last-Modified: Wed, 08 May 2013 05:58:57 GMT
Cache-Control: private, max-age=86400, s-maxage=0
Accept-Ranges: bytes
Date: Wed, 08 May 2013 05:58:57 GMT
X-Varnish: 2987799549
Age: 0
Via: 1.1 varnish
Connection: close
X-Cache: cp3022 miss (0)

Geo = {"city":"REMOVED","country":"FI","lat":"REMOVED","lon":"REMOVED","IP":"91.153.84.229","netmask":"24"}

--- CLIP ----
traceroute bits.wikimedia.org
traceroute to bits.wikimedia.org (91.198.174.233), 30 hops max, 60 byte packets
 1  kotiboksi.Elisa (192.168.100.1)  0.662 ms  0.861 ms  1.079 ms
 2  tkueur1.fi.elisa.net (91.153.48.1)  14.876 ms  15.553 ms  15.781 ms
 3  ge1-0-0.tkubra-p1.fi.elisa.net (139.97.9.13)  13.879 ms  15.328 ms  16.106 ms
 4  so7-2-0.esptnl-p1.fi.elisa.net (139.97.6.1)  19.842 ms  21.924 ms  22.199 ms
 5  ip-rr.hkika234.fi.elisa.net (139.97.0.162)  22.454 ms  23.130 ms  23.885 ms
 6  213.192.184.109 (213.192.184.109)  25.150 ms  17.379 ms  18.065 ms
 7  as0-0.bbr1.ams1.nl.eunetip.net (213.192.191.226)  54.601 ms  50.913 ms  47.484 ms
 8  * * *
 9  * * *
10  * * *
....

Discussion in community portal:
http://fi.wikipedia.org/wiki/Wikipedia:Kahvihuone_%28tekniikka%29#Wikipedian_hidastelu
Comment 15 kimmo.virtanen 2013-05-08 06:28:27 UTC
And little bit more. In my case it is maybe just only DNS updating problem. In my home ip bits.wikimedia.org resolves to  91.198.174.233, 2620:0:862:ed1a::a,  bits.esams.wikimedia.org.

In .kapsi.fi where everything is working fine bits.wikimedia.org resolves to  2620:0:861:ed1a::a, 208.80.154.234, bits-lb.eqiad.wikimedia.org
Comment 16 MZMcBride 2013-05-09 00:28:16 UTC
Yeah, bits was having issues earlier today. https://wikitech.wikimedia.org/w/index.php?title=Server_Admin_Log&oldid=69483 and http://status.wikimedia.org/8777/156486/Static-assets-(CSS/JS) seem to confirm this. I think separate issues are getting mixed in to a single bug, though.
Comment 17 Andre Klapper 2013-05-09 13:25:53 UTC
Correct, comment 14 - comment 17 are a different issue.
Comment 18 Nemo 2014-07-05 10:23:12 UTC
Every time I look (e.g. on webpagetest.org), I always find one or two "failing" load.php calls however I test it. Usually it's the CentralNotice taking too much, I don't see what can be done in this component.
Comment 20 Nemo 2014-11-02 09:08:42 UTC
(In reply to Macavity from comment #19)
> This happens reliably on the IP range my ISP uses (looks like
> 86.141.0.0/16), when jqueryMsg is in the query string:
> 
> This times out:

Works for me as I get a cached response /* cache key: enwiki:resourceloader:filter:minify-js:7:519abda9a1640250a7c561ccfd0f22f8 */
I don't see ongoing CentralNotice campaigns for UK.
Comment 21 bugzilla.wikimedia.org.76374 2014-11-05 19:00:25 UTC
Here is a Chrome plugin that provides a workaround:

https://chrome.google.com/webstore/detail/wikipedia-speedup/ppmagkdpdaaabpmdppckemgkngkpchdl?hl=en

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