Last modified: 2014-01-03 16:00:38 UTC

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Bug 44025 - Extend number of viewable entries in OTRS System Log and allow access via URL
Extend number of viewable entries in OTRS System Log and allow access via URL
Status: RESOLVED FIXED
Product: Wikimedia
Classification: Unclassified
OTRS (Other open bugs)
wmf-deployment
All All
: Normal enhancement (vote)
: ---
Assigned To: Nobody - You can work on this!
:
Depends on:
Blocks:
  Show dependency tree / graph
 
Reported: 2013-01-16 09:03 UTC by Ryan (Rjd0060)
Modified: 2014-01-03 16:00 UTC (History)
6 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---

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Description Ryan (Rjd0060) 2013-01-16 09:03:24 UTC 
The System Log provides information needed to troubleshoot issues such as lost tickets, filter errors and spam.  When visiting the System Log page, it only shows the last 28 log entries.  This sometimes equates to the last 5-10 minutes, or less.

It would be helpful if this log-file could be extended and web-accessible to OTRS admins.  Anything from 1-5 days of entries could be helpful.  According to http://doc.otrs.org/2.4/en/html/adminarea-system-log.html 'On Windows systems you can see the log by opening the file [install_dir]otrs\var\log\otrs.log with a text editor.'  Perhaps this is useful information.
Comment 1 Jeff Green 2013-08-26 20:28:38 UTC 
System Log now shows >1500 entries.
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