Last modified: 2013-06-28 06:32:08 UTC

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Bug 49933 - ULS cog icon sometimes missing in Chrome 25 on Ubuntu 12.04
ULS cog icon sometimes missing in Chrome 25 on Ubuntu 12.04
Status: RESOLVED WORKSFORME
Product: MediaWiki extensions
Classification: Unclassified
UniversalLanguageSelector (Other open bugs)
unspecified
PC Linux
: Low normal (vote)
: ---
Assigned To: Nobody - You can work on this!
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2013-06-21 05:54 UTC by Ravishankar
Modified: 2013-06-28 06:32 UTC (History)
8 users (show)

See Also:
Web browser: Google Chrome
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


Attachments

Description Ravishankar 2013-06-21 05:54:44 UTC
Hi, 

The ULS icon is missing in random pages. Please check the links below for screenshots:

http://upload.wikimedia.org/wikipedia/commons/6/6d/No-other-language-links.png

http://upload.wikimedia.org/wikipedia/commons/1/1d/Missing-language-settings.png

http://upload.wikimedia.org/wikipedia/commons/c/c6/Keyboard-icon-missing-cant-type-tamil.png

I could trace this issue for same pages in Chrome / Windows and Chrome incognito / Ubuntu. The issue occurs in random pages.

A missing settings icon will confuse the user and will give no chance for typing in native language.
Comment 1 Nemo 2013-06-21 06:17:29 UTC
Were you logged in?
Comment 2 Ravishankar 2013-06-21 06:47:03 UTC
I was not logged in purposefully for testing. 

Since, anonymous users will also need to change the language settings, I considered it a bug.
Comment 3 Nemo 2013-06-21 07:03:04 UTC
(In reply to comment #2)
> I was not logged in purposefully for testing. 
> 
> Since, anonymous users will also need to change the language settings, I
> considered it a bug.

Note, logged out users can't change interface language yet for WMF-specific reasons outside the control of ULS developers.
I asked because – as far as I know – purging the page (action=purge) may be needed on some pages, for the ~30 days after such interface changes are enabled.
Comment 4 Siebrand Mazeland 2013-06-21 07:11:00 UTC
I'm expecting that all of these cases come from cached pages. As you do not provide URLs, you are not allowing reproduction. Adding CGI parameter action=purge will help. I'm closing this as WORKSFORME, as all observations are expected.
Comment 5 Ravishankar 2013-06-21 07:22:12 UTC
Siebrand, 

You can check the following URL

http://ta.wikipedia.org/s/2l05

My system is Version 25.0.1364.160 Ubuntu 12.04.

There is no other languages section, no language icon, the keyboard icon doesn't get triggered if I use the search box.

I am logged out and browsing incognito. So, I assume there is no cache. 

Nemo, 

I am not looking to change the interface language. I am looking to activate the typing language but the language setting icon is missing and the keyboard icon doesn't get triggered on typing in the search box.
Comment 6 Siebrand Mazeland 2013-06-21 07:27:50 UTC
WORKSFORME on iPad 3, latest iOS version.
Comment 7 Ravishankar 2013-06-21 08:37:05 UTC
Siebrand, 

I have clearly said that this issue occurs in  Chrome Version 25.0.1364.160 Ubuntu 12.04. I am logged out and browsing incognito.

The issue also occurs in latest chrome browser and Windows XP in normal browsing mode. 

I didn't report it as a problem across all platforms.

So, testing it in iPad 3, latest iOS version and marking it as resolved doesn't fix the issue for me. 

Please fix the issue for the user not for yourself. 

Reopening the bug,
Comment 8 Andre Klapper 2013-06-21 08:46:45 UTC
Using Google Chrome 27.0.1453.110 on Fedora:

For http://ta.wikipedia.org/wiki/கேஷ்விந்தர்_சிங் I do not get a "In other languages" section at all, கருவிப் பெட்டி (Toolbox) is the last item.
Interestingly, http://ta.wikipedia.org/wiki/கேஷ்விந்தர்_சிங்?uselang=en does display "In other languages" and the ULS icon.

I do get the ULS icon on http://ta.wikipedia.org/s/oeb , plus I do get the Malayalam letters correctly displayed instead of squares in your screenshot.
I cannot reproduce the issue with the Search field either (but you did not provide any URL).

For future reference, specific URLs as text are welcome to reproduce (instead of hiding them in screenshots ;-).
Comment 9 Andre Klapper 2013-06-21 08:49:19 UTC
[Sorry, I hit enter too quickly and was not finished yet:]

So I cannot reproduce the problem "ULS icon missing in random pages" at all. 

Instead I only get the problem ">In other languages< section and ULS icon missing for an article that has no translation in other languages".
Comment 10 Siebrand Mazeland 2013-06-21 08:51:17 UTC
Summary and status updated.
Comment 11 Ravishankar 2013-06-21 12:43:37 UTC
Andre, If you see http://ta.wikipedia.org/s/311u which is a new article and doesn't have links in other languages, the "other languages" section and the cog is still visible. 

So, this is not a problem of articles not having other language links. 

I didn't intend to hide URLs just wanted to highlight the issues :)

//For http://ta.wikipedia.org/wiki/கேஷ்விந்தர்_சிங் I do not get a "In other
languages" section at all, கருவிப் பெட்டி (Toolbox) is the last item.//

This is the issue. Were you able to trigger the keyboard in the search box in this page when you see the cog missing?

//
I do get the ULS icon on http://ta.wikipedia.org/s/oeb , plus I do get the
Malayalam letters correctly displayed instead of squares in your screenshot.//

I will try reproducing this issue tomorrow and report. It was a system from a browsing centre.
Comment 12 Siebrand Mazeland 2013-06-25 12:06:21 UTC
Updated metadata.
Comment 13 Niklas Laxström 2013-06-25 12:24:33 UTC
I tried all of the above urls and many random pages in Chrome incognito/Linux and I always saw the ULS cog icon and the languages section in the sidebar.
Comment 14 Ravishankar 2013-06-28 06:26:41 UTC
I am unable  to reproduce this bug now either. Tried clearing the cache too. 

I leave it to the Wikimedia developers to update the status of this bug as they
wish. 

Thanks for looking in to this.
Comment 15 Siebrand Mazeland 2013-06-28 06:32:08 UTC
Thanks for the feedback.

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