Last modified: 2014-02-12 23:53:10 UTC

Wikimedia Bugzilla is closed!

Wikimedia migrated from Bugzilla to Phabricator. Bug reports are handled in Wikimedia Phabricator.
This static website is read-only and for historical purposes. It is not possible to log in and except for displaying bug reports and their history, links might be broken. See T55941, the corresponding Phabricator task for complete and up-to-date bug report information.

Bug 53941 - MobileFrontend often only showing a blank white page on iPhone


Summary:	MobileFrontend often only showing a blank white page on iPhone

Status:	RESOLVED FIXED

Product:	MobileFrontend
Classification:	Unclassified
Component:	stable (Other open bugs)
Version:	unspecified
Hardware:	All All

Importance:	Highest critical
Target Milestone:	---
Assigned To:	Nobody - You can work on this!

URL:	http://m.mediawiki.org/wiki/MediaWiki
Whiteboard:
Keywords:

Depends on:	50746
Blocks:
	Show dependency tree / graph

Reported:	2013-09-09 12:36 UTC by MZMcBride
Modified:	2014-02-12 23:53 UTC (History)
CC List:	11 users (show)

See Also:
Web browser:	---
Mobile Platform:	---
Assignee Huggle Beta Tester:	---

Attachments
Add an attachment (proposed patch, testcase, etc.)

Description MZMcBride 2013-09-09 12:36:35 UTC

When I try to access <http://m.mediawiki.org/wiki/MediaWiki>, I intermittently get a completely white screen. If I refresh a few times, it'll sometimes load. It seems to be more commonly not loading than loading.

I'm using an iPhone 5 with iOS 6.1.4 and private browsing enabled. I tested with a friend's phone (iPhone 4 of some kind) and had the same issue. Not sure how to diagnose the issue from my phone.

Comment 1 Arthur Richards 2013-09-09 12:40:21 UTC

Prioritization and scheduling of this bug is tracked on Mingle card https://mingle.corp.wikimedia.org/projects/mobile/cards/1189

Comment 2 Kunal Mehta (Legoktm) 2013-09-09 12:41:30 UTC

I can reproduce this too. iOS 6.1 (jailbroken), iPhone 4S using Safari without private browsing enabled.

I tried refreshing around 10 times and never got it to load.

Comment 3 Kunal Mehta (Legoktm) 2013-09-09 12:47:37 UTC

I tried accessing <http://m.mediawiki.org/wiki/User:Legoktm>, which worked the first time and then any subsequent refreshing loaded a blank page. Same thing on <http://m.mediawiki.org/wiki/User:MZMcBride>.

Comment 4 Brion Vibber 2013-09-09 14:16:55 UTC

Poking in Firefox on desktop, sometimes it seems to hang with a white screen and stuck loading from bits.wikimedia.org...

Here's the source I see for the page, just this:

<script src="//bits.wikimedia.org/www.mediawiki.org/load.php?debug=false&amp;lang=en&amp;modules=mediawiki.cldr%2CjqueryMsg%2Clanguage%7Cmediawiki.language.data%2Cinit%7Cmediawiki.libs.pluralruleparser%7Cmobile.head%2Cstable%2Cstartup%7Cmobile.stable.common%2Cplumbing%2Cstyles%7Cmobile.toast.styles&amp;skin=vector&amp;version=20130909T141121Z&amp;*"></script>

Comment 5 Jon 2013-09-09 15:44:42 UTC

Is this only MediaWiki.CSS and did it only surface Friday? If so I have a theory involving some js added to mobile.js for the privacy policy on that day...

Comment 6 Jon 2013-09-09 15:45:09 UTC

*is this only MediaWiki.org

Comment 7 MZMcBride 2013-09-09 16:13:21 UTC

I'm only hitting this issue on mediawiki.org. I noticed the issue on Saturday, September 7, I believe.

Comment 8 MZMcBride 2013-09-09 16:28:25 UTC

https://www.mediawiki.org/w/index.php?title=MediaWiki:Mobile.js&diff=779380&oldid=776995 seems to have fixed the issue.

Comment 9 Jon 2013-09-09 16:48:18 UTC

See bug 53949

Comment 10 Bartosz Dziewoński 2013-09-09 16:53:47 UTC

This was most probably caused by bug 50746.

Wikimedia Bugzilla is closed!

Search

Personal tools

Navigation

Links