Last modified: 2013-10-20 00:55:02 UTC

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Bug 55907 - [Possible Routing Issues] https://geoiplookup.wikimedia.org/ not responding
[Possible Routing Issues] https://geoiplookup.wikimedia.org/ not responding
Status: RESOLVED FIXED
Product: Wikimedia
Classification: Unclassified
General/Unknown (Other open bugs)
wmf-deployment
All All
: Unprioritized normal (vote)
: ---
Assigned To: Ryan Lane
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2013-10-19 07:52 UTC by peihana
Modified: 2013-10-20 00:55 UTC (History)
9 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


Attachments

Description peihana 2013-10-19 07:52:24 UTC
Happens in en wikipedia, wikivoyage, wiktionary. 

C:\Documents and Settings\user>ping geoiplookup.wikimedia.org

Pinging geoiplookup-lb.ulsfo.wikimedia.org [198.35.26.116] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.35.26.116:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Comment 1 closedmouth 2013-10-19 08:11:41 UTC
Tracing route to geoiplookup-lb.ulsfo.wikimedia.org [198.35.26.116]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.1.1
  2    20 ms    18 ms    19 ms  nexthop.vic.iinet.net.au [203.215.7.251]
  3    19 ms    18 ms    19 ms  te7-2.mel-pipe-bdr2.iinet.net.au [203.215.6.12]
  4    19 ms    19 ms    19 ms  ae6-15.cr1.mel8.on.ii.net [150.101.33.104]
  5    25 ms    27 ms    30 ms  ae1.cr1.cbr1.on.ii.net [150.101.33.24]
  6    28 ms    26 ms    27 ms  ae0.cr1.cbr2.on.ii.net [150.101.33.7]
  7    30 ms    31 ms    31 ms  ae2.br1.syd4.on.ii.net [150.101.33.22]
  8   177 ms   177 ms   177 ms  te0-0-0-1.br1.lax1.on.ii.net [203.16.213.69]
  9   207 ms   218 ms   207 ms  sl-st30-la-.sprintlink.net [144.223.30.1]
 10   178 ms   179 ms   177 ms  144.232.1.177
 11   188 ms   186 ms   188 ms  144.232.7.165
 12   218 ms   229 ms   218 ms  144.232.7.140
 13   189 ms   188 ms   187 ms  sl-tisca1-369951-0.sprintlink.net [144.228.111.22]
 14   216 ms   216 ms   216 ms  xe-10-1-0.sjc10.ip4.tinet.net [89.149.184.122]
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.
Comment 2 Niklas Laxström 2013-10-19 08:48:22 UTC
As far as I know that address has been deprecated in favor of http://bits.wikimedia.org/geoiplookup.
Comment 3 billinghurst 2013-10-19 14:40:04 UTC
Well it is butt ugly and so slow and should be turned off until whatever its problem is resolved.  Count to 30+ awaiting response.

Any place that utilises javascript loads basically has to wait for the the problem to resolve before the js scripts can be activated. This includes English Wikisource with its header templates, and Wikidata with some of the helper scripts.
Comment 4 peihana 2013-10-19 22:07:05 UTC
Is the problem one of these: 

1. https://geoiplookup.wikimedia.org/ is offline/inaccessible when it should be accessible 

2. https://geoiplookup.wikimedia.org/ is not supposed to be used any more and a script or other code is erroneously calling it.

Has https://gerrit.wikimedia.org/r/#/c/90103/ got anything to do with it?
Comment 5 p858snake 2013-10-20 00:26:52 UTC
adding my trace per ryan

> C:\Users\ >tracert geoiplookup.wikimedia.org
> Tracing route to geoiplookup-lb.ulsfo.wikimedia.org [198.35.26.116] over a maximum of 30 hops:
>  1     2 ms     1 ms     1 ms  BigPond.BigPond [10.0.0.138]
>  2    10 ms    11 ms    12 ms  172.18.112.201
>  3    10 ms    10 ms    12 ms  172.18.70.202
>  4    18 ms    20 ms    11 ms  172.18.241.229
>  5    18 ms    10 ms    19 ms  bundle-ether10.woo9.brisbane.telstra.net [203.45.53.229]
>  6    13 ms    14 ms    12 ms  bundle-ether2.woo-core1.brisbane.telstra.net [203.50.44.9]
>  7    25 ms    22 ms    25 ms  bundle-ether11.chw-core2.sydney.telstra.net [203.50.11.70]
>  8    27 ms    27 ms    27 ms  bundle-ether1.oxf-gw2.sydney.telstra.net [203.50.6.90]
>  9    30 ms    26 ms    30 ms  tengige15-0-0.sydo-core01.sydney.reach.com [203.50.13.102]
> 10   182 ms   182 ms   182 ms  i-0-4-0-1.paix-core01.bx.telstraglobal.net [202.84.249.57]
> 11   228 ms   183 ms   184 ms  i-0-4-0-5.paix02.bi.telstraglobal.net [202.40.149.54]
> 12   182 ms   183 ms   182 ms  gtt-peer.paix02.pr.telstraglobal.net [134.159.61.82]
> 13   183 ms   181 ms   183 ms  xe-9-2-0.sjc10.ip4.tinet.net [141.136.111.190]
> 14     *        *        *     Request timed out.
> 15     *        *        *     Request timed out.
> 16     *        *        *     Request timed out.
> 17     *        *        *     Request timed out.
> 18     *        *        *     Request timed out.
> 19     *        *        *     Request timed out.
> 20     *        *        *     Request timed out.
> 21     *        *        *     Request timed out.
> 22     *        *        *     Request timed out.
> 23     *        *        *     Request timed out.
> 24     *        *        *     Request timed out.
> 25     *        *        *     Request timed out.
> 26     *        *        *     Request timed out.
> 27     *        *        *     Request timed out.
> 28     *        *        *     Request timed out.
> 29     *        *        *     Request timed out.
> 30     *        *        *     Request timed out.
> Trace complete.
Comment 6 p858snake 2013-10-20 00:54:17 UTC
Ryan was amazeballs like always. Should be fixed within the hour (due to cache).

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