Last modified: 2014-05-29 13:24:00 UTC

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Bug 65860 - E-mail this user not working or e-mails going missing
E-mail this user not working or e-mails going missing
Status: RESOLVED DUPLICATE of bug 64795
Product: Wikimedia
Classification: Unclassified
General/Unknown (Other open bugs)
unspecified
All All
: Normal normal (vote)
: ---
Assigned To: Nobody - You can work on this!
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2014-05-28 16:38 UTC by Nick Birse
Modified: 2014-05-29 13:24 UTC (History)
1 user (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


Attachments

Description Nick Birse 2014-05-28 16:38:10 UTC
English Wikipedia user https://en.wikipedia.org/wiki/User:Pratyya_Ghosh reports an issue where e-mails sent using the "E-mail this user" function report as being successfully sent but are not received by recipient. User reports they still receive inbound e-mail sent to them via the "E-mail this user" function. 

User confirms via screenshots (see https://en.wikipedia.org/wiki/File:Email_001_2014.png, https://en.wikipedia.org/wiki/File:Email_002_2014.png and https://en.wikipedia.org/wiki/File:Email_003_2014.png) that they had sent an e-mail and followed the normal "E-mail this user" process. 

E-mails not being received is confirmed by myself and several users on their talk page also report e-mails not being received, also confirmed is that this problem is limited (as far as is known) to Prattya only.

I'm able to send and receive e-mails via the "E-mail this user" function and there's no evidence those e-mails are being treated differently with GMail.
Comment 1 Greg Grossmeier 2014-05-28 16:41:31 UTC
Changing to Wikimedia (from MediaWiki) because this is probably an issue someone in our stack, not inherently an issue in MediaWiki (though it could be...)
Comment 2 Andre Klapper 2014-05-28 17:05:26 UTC
Dup of bug 64795 or bug 64441?

Greg: If you have an idea who and how to track this down further, it's welcome.
Comment 3 Andre Klapper 2014-05-28 17:06:03 UTC
Nick: ...plus wondering if the user has a Yahoo email address.
Comment 4 Nick Birse 2014-05-28 18:07:58 UTC
Will get the user to confirm when they're next online and will report back.
Comment 5 Nick Birse 2014-05-29 13:23:46 UTC
Confirmed - Yahoo Mail user, so duplicate of https://bugzilla.wikimedia.org/show_bug.cgi?id=64795
Comment 6 Nick Birse 2014-05-29 13:24:00 UTC

*** This bug has been marked as a duplicate of bug 64795 ***

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